bet977 Terms & Conditions

1Acceptance of Terms

These Terms & Conditions ("Terms") govern the entire relationship between you ("Player", "User", "Account Holder") and bet977 ("the Platform", "we", "us", "our") with respect to your access to and use of the website located at bet977.club and all associated services, applications, features, games, promotions, and communications made available through that website. By accessing the bet977 website — whether by creating an account, logging in, browsing the platform, depositing funds, accepting a promotion, or placing a wager — you confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them.

If you do not agree to any part of these Terms, you must not use the bet977 platform in any capacity. Your continued use of the platform following any revision or update to these Terms constitutes acceptance of the revised version. It is your responsibility to review these Terms periodically. bet977 reserves the right to amend, update, or replace these Terms at any time, and will provide reasonable notice of material changes either by posting a notice on the website or by sending a notification to the email address registered on your account.

These Terms should be read in conjunction with bet977's Privacy Policy, Responsible Gaming Policy, and any specific promotion or bonus terms that may apply to individual offers. In the event of any conflict between these Terms and any promotional terms, the specific promotional terms shall prevail with respect to the subject matter of that promotion only; these Terms shall govern in all other respects.

2Eligibility & Age Restriction

Access to and use of the bet977 platform is restricted to individuals who meet all of the following eligibility criteria at the time of registration and at all times during their use of the platform:

• You must be at least 18 years of age. Gambling by persons under the age of 18 is strictly prohibited on the bet977 platform, regardless of any applicable local laws that may set a different threshold.
• You must be acting as a private individual in your own personal capacity and not on behalf of any business, commercial entity, or third party.
• You must not be subject to any self-exclusion arrangement, whether initiated by yourself on the bet977 platform or imposed by a third-party responsible gaming authority.
• You must have the legal capacity to enter into a binding contract under the laws applicable to your place of residence.
• You must not have been previously excluded or banned from the bet977 platform for a breach of these Terms or any other reason at bet977's sole discretion.

Age Verification

bet977 employs a Know Your Customer (KYC) verification process that requires all account holders to confirm their identity and age before their first withdrawal is processed. Acceptable identity documents include a valid National Identity Card (NID), passport, or other government-issued photo identification issued by the relevant Bangladeshi authority. bet977 reserves the right to request identity documentation at any point during an account's lifetime — not only at the point of first withdrawal — if there is reasonable cause to suspect that the account holder may not meet the eligibility criteria set out above.

3Account Registration & Verification

To access the full range of bet977 services — including depositing funds, placing wagers, claiming bonuses, and withdrawing winnings — you must create a registered account. During the registration process, you are required to provide accurate, complete, and current information. Providing false, incomplete, or misleading information at the point of registration or at any subsequent time constitutes a breach of these Terms and may result in the immediate suspension or closure of your account.

One Account Per Person

Each player is permitted to hold only one registered account on the bet977 platform. Creating, operating, or benefiting from multiple accounts — whether using the same or different personal details, payment methods, or device identifiers — is strictly prohibited and constitutes fraud. bet977 uses technical and manual methods to identify duplicate accounts. Where duplicate accounts are detected, all accounts beyond the first verified account will be closed, all bonuses credited to duplicate accounts will be voided, and any outstanding balances may be forfeited.

Account Security

You are solely responsible for maintaining the confidentiality of your bet977 username and password. You must not share your account credentials with any other person or allow any third party to access your account. bet977 will not be held liable for any loss or damage resulting from unauthorised access to your account where such access occurred as a result of your failure to maintain the security of your login credentials. If you suspect that your account has been accessed without your authorisation, you must notify the bet977 support team immediately via live chat.

KYC Documentation

bet977 may request the following documents as part of the KYC verification process: (a) proof of identity — National Identity Card, passport, or driving licence; (b) proof of address — utility bill, bank statement, or official correspondence issued within the last three months; (c) proof of payment method — a screenshot or photograph of the bKash, Nagad, or bank account used for deposits, sufficient to confirm ownership. Failure to provide requested documentation within the timeframe specified by bet977's compliance team may result in withdrawal requests being held and, in cases of sustained non-compliance, account suspension.

4Deposits, Withdrawals & Payments

All financial transactions on the bet977 platform are denominated in Bangladeshi Taka (BDT). bet977 does not accept deposits in foreign currencies, nor does it process withdrawals to accounts held in currencies other than BDT. The following payment methods are currently supported for deposits and withdrawals on the bet977 platform: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer to accounts held at Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.

Deposit Conditions

• The minimum deposit amount is ৳200 via bKash, Nagad, and Rocket mobile wallets.
• Deposits are credited to your bet977 wallet in real time following confirmation from the payment provider. Delays caused by the payment provider are outside bet977's control.
• bet977 does not charge fees on deposits. Third-party transaction fees levied by your payment provider are the player's responsibility.
• All deposits must originate from a payment account registered in your own name. bet977 does not accept deposits from third-party accounts or anonymous payment sources.

Withdrawal Conditions

• Withdrawals are available only to fully KYC-verified accounts. Unverified accounts may deposit and play but cannot process withdrawal requests.
• The minimum withdrawal amount is ৳500. There is no upper limit on individual withdrawals, subject to bet977's daily and weekly withdrawal processing schedules.
• Withdrawals to bKash and Nagad for verified accounts are typically processed within 5 to 15 minutes for requests submitted before 22:00 BST. Requests submitted after 22:00 BST will be processed the following business day.
• Bank transfer withdrawals to Bangladeshi accounts are processed within 1 to 3 business days depending on the receiving institution.
• Winnings derived from bonus funds are subject to the applicable wagering requirements before they can be withdrawn. Attempting to withdraw bonus-derived funds prior to completing wagering requirements will result in the bonus and associated winnings being voided.
• Withdrawals will only be processed to the same payment method used for deposits where technically possible, as part of bet977's anti-money-laundering procedures.

5Bonuses & Promotions

bet977 offers a range of promotional incentives to new and existing players, including welcome deposit bonuses, free bet credits, cashback offers, reload bonuses, and seasonal promotions tied to events such as the BPL, IPL T20 World Cup, Eid, and Pohela Boishakh. All promotions are subject to specific terms and conditions that are published on the relevant promotion page at the time the offer is made available. Players are responsible for reading and understanding the specific terms of any promotion before opting in.

General Bonus Conditions

• Each welcome bonus or sign-up promotion is available to each eligible player on a once-only basis. Creating multiple accounts to claim the same promotion more than once constitutes bonus abuse and will result in account closure.
• Wagering requirements must be completed within the timeframe specified on the individual promotion page. Bonuses that have not met their wagering requirements by the stated deadline will expire and be removed from the account along with any associated winnings.
• Not all games contribute equally to bonus wagering requirements. Slot games typically contribute 100%, while table games, live casino, and sports betting may contribute at a lower percentage. Specific contribution rates are listed on each promotion's terms page.
• bet977 reserves the right to withdraw, modify, or cancel any promotion at any time, with notice where reasonably practicable. Promotions already in progress and in which a player has already met all entry conditions will not be cancelled without equivalent compensation at bet977's discretion.
• Bonuses cannot be transferred between accounts, exchanged for cash without completing wagering requirements, or combined with other bonuses unless explicitly stated on the relevant promotion page.

Bonus Abuse

bet977 reserves the right to withhold or void bonus funds and associated winnings where there is evidence of bonus abuse, including but not limited to: systematic low-risk wagering designed to clear wagering requirements without genuine risk (also known as "bonus hunting" or "bonus whoring"); collusion between players to meet referral bonus conditions; use of automated betting scripts or bots; and exploitation of errors or system glitches in the platform. Players found to have engaged in bonus abuse will have their accounts reviewed and may be permanently excluded from future promotional participation.

6Betting & Gaming Rules

All bets placed on the bet977 platform are subject to the specific rules applicable to the relevant sport, market, or game type. These rules are published in the Help and Rules section of the platform and are incorporated into these Terms by reference. The following general rules apply across all bet977 betting and gaming products.

Bet Acceptance

A bet is considered accepted and confirmed only when a unique bet reference number is generated and displayed to the player following the completion of the bet placement process. Bets that have not received a confirmed reference number — including those interrupted by a connectivity failure, browser crash, or device issue — are not considered valid or binding on bet977. bet977 is not responsible for bets that fail to register due to circumstances outside its control, including network outages affecting Grameenphone, Robi, Banglalink, or other Bangladeshi mobile carriers.

Minimum and Maximum Stakes

Minimum and maximum stake amounts vary by market and game type and are displayed at the point of bet placement. bet977 reserves the right to apply individual account stake limits at its sole discretion, including in cases where a player's betting patterns suggest professional or arbitrage activity. Stake limits applied to individual accounts will be communicated to the affected player within a reasonable timeframe.

Errors and Malfunctions

In the event of a manifest pricing error, technical malfunction, or system fault affecting the display of odds or game outcomes, bet977 reserves the right to void the affected bets and return stakes to the relevant accounts. "Manifest error" means an obvious and verifiable mistake in the displayed odds or game parameters that a reasonable person would recognise as incorrect. bet977 will not honour bets placed at clearly erroneous odds, regardless of whether those bets have already been settled in the player's favour.

Cricket Betting Rules

For cricket betting markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures — specific rules govern match abandonment, reduced-overs contests, the Duckworth-Lewis-Stern (DLS) method, and player substitution. In the event of a match being abandoned or reduced due to weather or other circumstances, bet977's cricket-specific rules (available on the Cricket Betting Rules page) will determine settlement. Players are advised to review these rules before placing wagers on matches that may be subject to weather interruption.

7Responsible Gaming

bet977 is committed to providing a safe and enjoyable gaming environment for all players. We recognise that gambling can become harmful for a minority of players, and we take our obligations in this area seriously. The following responsible gaming tools are available to all registered bet977 accounts as standard features, accessible from the Account Settings section of the dashboard.

• Deposit Limits: Players may set daily, weekly, or monthly BDT deposit caps. Limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period before becoming active.
• Session Time Reminders: Players may configure on-screen notifications that trigger after a defined period of continuous play.
• Cooling-Off Period: A temporary suspension of betting and gaming access for a period of 24 hours, 7 days, or 30 days, initiated on request via the Account Settings page or live chat support.
• Self-Exclusion: A permanent closure of the player's bet977 account, actioned within minutes of a request being submitted to the support team. Self-excluded players will not be contacted with promotional material following the exclusion.

If you are concerned that your gambling is becoming problematic — or if a friend or family member has raised concerns about your gambling behaviour — we strongly encourage you to contact the bet977 support team via live chat, available 24 hours a day, 7 days a week including all Bangladeshi public holidays. Our support agents are trained to respond to responsible gaming inquiries with empathy and practical assistance.

8Prohibited Conduct & Fraud

The following activities are strictly prohibited on the bet977 platform and will result in immediate account suspension, forfeiture of balances, and may be reported to the relevant law enforcement authorities where applicable:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, interact with games, or extract data from the bet977 platform without prior written authorisation.
• Collusion with other players to manipulate the outcome of any game or betting market, including live casino table games, sports betting markets, and tournament events.
• Exploiting software bugs, game glitches, pricing errors, or platform vulnerabilities to obtain an unfair advantage, whether or not the exploitation results in financial gain.
• Using stolen, fraudulent, or third-party payment credentials to fund a bet977 account. All chargebacks initiated against deposits to bet977 will be treated as fraud and the relevant account will be suspended pending investigation.
• Money laundering, terrorist financing, or any other criminal financial activity conducted through the bet977 platform.
• Impersonating another player, a bet977 employee, or any other individual in communications with the platform or its support team.
• Engaging in match-fixing, spot-fixing, or any other activity that constitutes corruption of a sporting event on which bets are offered by bet977.
• Accessing the bet977 platform using a VPN, proxy server, or other IP-masking technology for the purpose of circumventing geographic restrictions or account-level access controls.

bet977 employs a combination of automated fraud detection systems and manual review processes to identify prohibited conduct. Where prohibited conduct is confirmed, bet977 reserves the right to void all bets placed using the prohibited method, forfeit all associated winnings and bonus credits, close the account permanently, and pursue legal remedies where appropriate.

9Account Suspension & Closure

bet977 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion and without prior notice in the following circumstances:

• Suspected or confirmed breach of any provision of these Terms.
• Failure to complete KYC verification within the timeframe requested by bet977's compliance team.
• Reasonable suspicion of fraudulent, criminal, or abusive activity on the account.
• Receipt of a chargeback or payment reversal related to a deposit made to the account.
• A legally binding instruction from a law enforcement authority, financial regulator, or court of competent jurisdiction requiring the suspension or closure of the account.
• Inactivity — accounts that have not recorded any login activity for a period of 12 consecutive months may be classified as dormant. bet977 will provide written notice to the registered email address before applying any dormancy charges or closing a dormant account.

Voluntary Closure

Players who wish to close their bet977 account voluntarily may do so by contacting the support team via live chat or email. Prior to closure, any remaining balance will be withdrawn to the player's registered payment method subject to standard KYC and anti-money-laundering checks. Accounts subject to an active bonus with outstanding wagering requirements may have the bonus voided upon voluntary closure; the original deposit amount will remain available for withdrawal.

10Intellectual Property

All content published on the bet977 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, software, and the overall selection and arrangement of content — is the property of bet977 or its content providers and is protected by applicable intellectual property laws. The bet977 name, logo, and all associated brand identifiers are the exclusive property of bet977.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bet977 platform for your own personal, non-commercial purposes in accordance with these Terms. This licence does not include the right to: (a) reproduce, distribute, or publicly display any content from the bet977 platform; (b) modify or create derivative works based on platform content; (c) use any data mining, scraping, or similar data extraction tools on any part of the platform; or (d) frame or mirror any part of the platform on any other website without bet977's prior written consent.

Third-party game content available on bet977 — including games developed and operated by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe — remains the intellectual property of the respective studio. bet977 holds licences from these studios to make their content available to players on the platform; nothing in these Terms transfers ownership of that content to the player or to bet977 beyond the scope of those licensing arrangements.

11Limitation of Liability

To the maximum extent permitted by applicable law, bet977 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including losses arising from: (a) any interruption, suspension, or termination of the platform or any service offered through it; (b) any failure or delay in processing a deposit or withdrawal; (c) any unauthorised access to your account resulting from your failure to maintain the security of your credentials; (d) any loss of data or content submitted to the platform; or (e) the conduct or content of any third-party game provider whose games are offered through the bet977 platform.

bet977's total aggregate liability to any player for any claim arising in connection with these Terms or the platform — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that player to their bet977 account in the 30-day period immediately preceding the event giving rise to the claim.

12Amendments & Governing Law

bet977 reserves the right to amend, update, or replace these Terms at any time. Where changes are material — meaning they significantly affect player rights or obligations — bet977 will provide at least 7 days' notice prior to the changes taking effect, either by displaying a notice on the bet977.club homepage or by sending a notification to the email address registered on your account. Non-material changes (such as corrections of typographical errors or clarifications that do not alter the substance of any provision) may take effect immediately upon publication.

Your continued use of the bet977 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any revised Terms, you must stop using the platform and may request account closure by contacting the support team.

Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with applicable law. bet977 aims to resolve all player disputes through its internal complaints procedure in the first instance. If you have a complaint, please contact the support team via live chat or by emailing [email protected]. bet977's complaints team will acknowledge your complaint within 24 hours and aim to provide a substantive response within 5 business days.

Entire Agreement

These Terms, together with bet977's Privacy Policy, Responsible Gaming Policy, and any applicable promotion-specific terms, constitute the entire agreement between you and bet977 with respect to your use of the platform and supersede all prior agreements, representations, warranties, and understandings, whether oral or written, relating to the subject matter herein. If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.